Local Mental Health Services
MENTAL HEALTH IS REAL HEALTH
Everyone deserves support—whether you are feeling anxious, stressed, overwhelmed, or just need someone to talk to.
You do not have to go through it alone.
There are people and places nearby that want to help.
In this section, you will find information on local clinics in Orleans and Genesee Counties, as well as options for support if formal therapy is not accessible.
Local Clinics
We recommend calling ahead or checking online for current hours and whether appointments are required.
In-person Options
Orleans County Mental Health
14014 NY-31
Albion, NY 14411
Website: orleanscountyny.gov
Peace of Mind Counseling
534 Main St, Ste 18
Medina, NY 14103
Phone: (585) 310-8073
Mental Health Association in Genesee County
25 Liberty St
Batavia, NY 14020
Phone: (585) 344-2611
Website: gcmha.org
Online Options
BetterHelp
Website: betterhelp.com
An online platform that matches you with a licensed therapist for virtual sessions. Not free, but often more flexible than in-person options.
*** BetterHelp offers discounts for those who cannot afford their regular pricing. Email or submit a form if this is your case.
What if Counseling Feels Out of Reach?
Not everyone has access to therapy through their family, and that is okay.
Whether it is a financial issue, a privacy concern, or something else—there are still ways to get support.
School Counselors or Social Workers
Most middle and high schools in New York State have a counselor or social worker you can talk to during the school day. They are trained to help with emotions, stress, relationships, and more—and what you share is usually kept private.
Community Clinics
Some clinics offer free or sliding-scale therapy based on income. In New York, minors may be able to access mental health services without parental consent, depending on the situation. Ask a school counselor or clinic staff member to help you understand your options.
Hotlines and Text Lines
These are free, confidential, and available 24/7:
Text "HELLO" to 741741 (Crisis Text Line)
Call or text 988 (Suicide & Crisis Lifeline)
You can use these just to talk—or to get help finding a local provider.
Talk to a Trusted Adult
If it is hard to talk to your family, a teacher, coach, school nurse, mentor, or older sibling may be able to help. You deserve support, and you do not have to figure everything out alone.
